CHAPTER 12 : INTEGRATING THE ORGANIZATION FROM THE END TO END-ENTERPRISE RESOURCE PLANNING
Enterprise Resource Planning
- At the heart of all ERP systems is a
database, when a user enters or updates information in one module, it is
immediately and automatically updated throughout the entire system.
- ERP systems automate business processes
Bringing The Organization Together
-ERP – bringing the organization together
The Evolution of ERP
Integrating SCM,CRM, and ERP
- SCM, CRM, and ERP are the
backbone of e-business
-Integration of these
applications is the key to success for many companies
-Integration allows the
unlocking of information to make it available to any user, anywhere, anytime.
- SCM and CRM market overviews.
- General audience and purpose of SCM, CRM and ERP
Integration Tools
- Many companies purchase
modules from an ERP vendor, an SCM vendor, and a CRM vendor and must integrate
the different modules together
–Middleware – several different types of
software which sit in the middle of and provide connectivity between two or
more software applications
–Enterprise
application integration (EAI) middleware – packages together commonly used functionality which reduced
the time necessary to develop solutions that integrate applications from
multiple vendors
- Data points where SCM, CRM, and ERP integrate
Enterprise Resource Planning(ERP)
•ERP systems must integrate various
organization processes and be:
–Flexible
–Modular and open
–Comprehensive
–Beyond the company
Enterprise Resource Planning's Explosive Growth
•SAP boasts 20,000 installations and 10
million users worldwide
•ERP solutions are growing because:
–ERP is a logical solution to the mess of incompatible
applications that had sprung up in most businesses
–ERP addresses the need for global information sharing and
reporting
–ERP is used to avoid the pain and expense of fixing legacy
systems
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