Chapter 2 : Identifying Competitive Advantage.
On this Chapter there four learning outcome :
- To explain the competitive advantages are typically temporary.
- To list and describe each of the forces in Porter's Five Forces Model.
- To compare Porter's three generic strategies.
- Describe the relationship between business process and value chains.
Identifying Competitive Advantage.
- Competitive advantage - a product or service that an organization's customers place a greater value on than similar offerings from a competitor.
- First-mover advantage - occurs when an organization can significantly impact its market share by being first to market with a competitive advantage.
- Environmental scanning - the acquisition and analysis of events and trends in the environment external to an organization.
- Porter's Five Forces Model.
- Porter's three generic strategies.
- Value chain.
The Five Forces Model - Evaluating Business Segment.
- Porter's Five Forces Model determine the relative attractiveness of an industry.
Buyer Power.
- Buyer power is high when buyers have many choices of whom to buy from and low their choices are few.
- One way to reduce buyer power is through loyalty programs.Example,reward customers based on the
amount of business they do with particular organization.
Supplier Power.
- Supplier power is high when buyers have few choices of whom to buy from and low when their choices are
many.
- Supply chain is consists of all parties involved in the procurement of a product or raw material.
Threat of Substitute Product or Services.
- Threat of substitute product or service is high when there are many alternative to a product or service and
low when there are few alternatives from which to choose.
- Switching cost is cost that can make customers reluctant to switch to another product or service.
Threat of New Entrants
- Threat of new product entrants is high when it is easy for new competitors to enter a market and low when
there are significant entry barriers to entering a market.
- Entry barrier is a product or service feature that customers have to come to expect from organizations in a
particular industry and must be offered by an entering organization to complete and survive.
Rivalry Among Existing Competitors.
- Rivalry among existing competitors is high when competition is fierce in a market and low when competition is more complacent.
The Three Generic Strategies-Creating a Business Focus.
- Organizations typically follow one of Porter's three generic strategies when entering a new market.
The Three Generic Strategies(Example)
Value Creation
- Once an organization chooses its strategy,it can use tools such as the value chain to determine the success
or failure of its chosen strategy.
- Business process is a standardized set of activities that accomplish a specific task,such as processing a customer's order.
- Value chain is views an organization as a series of process,each of which adds value to the product or service for each customer.
Okay that all for today,thank you for reading this blog.






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